Customer Service Skills: Training and Certification at our centre this March

customer service training

The 1st Quarter 2017 training and certification on customer service skills a prerequisite to being a certified customer service professional is scheduled for the weekends of 10-11 and 17-18 of March 2017.

The training, organized by EmployMe Nigeria (HR & E-learning) and Event plus Ent Concept Ltd in partnership with a host of other companies, with technical training support by Airtel is tailored towards personnel in customer relationship management. Six National companies, one international company and host of small and medium scale enterprises will be recruiting fresh level graduates at the training with more opportunities for internship engagement.

WHO IS THE TRAINING FOR?

  • Job seekers who wish to take up career in customer relationship management, office administration and as call centre agents, telemarketers etc.
  • Employed personnel in Administration, customer care, front office, call centre and telemarketing agents who wish to update and acquire latest customer service skills.
  • Companies looking to update and enlist their staff in the above listed field for refresher studies and understanding of latest service skills in customer/ client management.
  • Students who seek a career path and understanding of customer service and it skill requirement.

OBJECTIVES OF THE TRAINING

  • Participants will learn customer service skills to help improve performance.
  • Participants will learn updated version and standards in E – customer care, telephony customer care, and social media customer care etiquette.

HOW TO PARTICIPATE

Interested participants (individual and organizations) should send a mail, requesting for slot (please indicate number of slots for multiple bookings) to training@employme.ng

Seats for the training is limited and will be on first come, first served basis.

FEES

Training fee is pegged at #7,500 per participant. (Fees include course materials, e-book, examination materials and certificate).

 

Comments (11)

  • orelajaolayinka247@yahoo.com Reply

    Hello, I’m interested in d training stated above but I need more details on it.
    Thanks in anticipation

    February 6, 2017 at 1:33 pm
  • orelajaolayinka247@yahoo.com Reply

    Hello, I’m interested in d training stated above but I need more details on it.
    Thanks in anticipation

    February 6, 2017 at 1:33 pm
  • Ogude Deborah Reply

    I am Ogude Deborah, I am interested and have sent you mail telling you to book for me and I wish to hear from you soon thank you.

    February 6, 2017 at 4:58 pm
  • Chris Reply

    Where is the venue for the training or is it going to be be an online stuff.

    February 7, 2017 at 2:43 pm
  • Ngerem Nzeribe Collins Reply

    Good day i am looking for a job as a marketer or a promoter.

    February 8, 2017 at 11:53 am
  • Yakub Abidemi Reply

    Hope it will be weekend

    February 8, 2017 at 7:09 pm
  • Musa Solomon B. Reply

    This is very much interesting, and am applying for this! Please do you have a study Center in Kaduna?

    February 9, 2017 at 1:50 am
  • ozioma Reply

    Please where will the training and exmination taKe place. Do you have centres across the country.I’m in Anambra state. Thank you…

    February 9, 2017 at 10:24 am
  • Evans Chimelueze Reply

    A interested bt where is your office

    February 11, 2017 at 10:07 am
  • Oluleye Adewumi Odebunmi Reply

    I have interest but is it Online or must be in a center because am base in Kaduna and I have interest

    October 13, 2017 at 5:55 am
    • Elearning Reply

      Its at the centre for now.

      October 19, 2017 at 10:16 am

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