Core requirement of being a customer service professional

Views: 5 With more businesses going online and more millennial looking at a career in customer service, we’ve penned down a few essentials in the field. Here is the industry’s core skill requirement;    Patience – If you don’t see this at the top of any customer service manual, stop reading it. Not only is patience important to customers, who often reach out to support when they are confused and frustrated, but it’s also important to the business at large: we’ve [...]

FREE training on Adobe Creative Suite CS7 this January.

Views: 21 No matter your professional qualification, knowing and learning a #TechSkill is becoming mandatory in an ever evolving job market. In partnership with Adobe Systems Inc USA, we are offering FREE training on Adobe Creative Suite (CS7). There are over 7 softwares in CS7. Adobe Creative Suite (CS) is a software suite of Graphic design, Video editing, and Web development applications developed by Adobe Systems. Each edition consists of several Adobe applications, Example: Photoshop, Acrobat, Premiere Pro or After Effects, [...]

time post on facebook

Best times to put up your post on social media and get engagement

Views: 16 As a social media manager, you have your content calendar, inputted all that is necessary and put up your post yet no engagement, reaction or response to the target of your posts. What could be the reason? Chances are, you are putting up your post at the wrong time. Knowing when to engage your audience and maximize post reach is an essential part of social media marketing. Knowing your target audience especially by location, interest and post motives [...]