Core requirement of being a customer service professional
With more businesses going online and more millennial looking at a career in customer service, we've penned down a few essentials in the field. Here is the industry’s core skill requirement; Patience – If you don’t see this at the top of any customer service manual, stop reading it. Not only is patience important to customers, who often reach out to support when they are confused and frustrated, but it's also important to the business at large: we've shown you before...
