How the customer service training will boost your careerElearning
For every industry or professional set up, industry skills, know hows and codes are required. Primarily these are acquired through training, seminars and workshops. Ultimately professional certification adds a notch to ones rating in the field.
The customer service skills: training & certification Nov, 2017, will open new vista for participants who are already in the customer service industry and those interested in developing or starting a career in it. Hence the training and it certification.
What are the career opportunities?
A certified customer service professional aside being in the CS field can access jobs in:
- Personnel management.
- Office/secretarial functions.
This however depends on your obtaining of relevant college degrees in the field of endeavor.
What if I don’t have a customer service experience?
The program is segmented:
Training for beginners and new entrants into the service culture.
Certification for participants already in the industry.
Will there be employment opportunities at the event?
Yes! the 1st edition in March, over 20 firms had access to the programme and recruited. As at 30th September 2017, six months after the event, 62% of the over 200 participants have been employed directly (or indirectly) as a result of their participation.
This diet promises to be bigger and better outlook from the 1st diet, more companies are coming on board, recruiting firms and consulting agencies are also participating. In all over 50 firms are expected to be part of this diet.
Who can participate?
The minimum requirement for a customer service officer is an OND, participants are expected from various fields, career persons undergraduates, presently unemployed, youth Corpers, employed, Entrepreneurs etc.
Companies can register staff to attend as this is an avenue to improve and stay up to date on new skills in the industry.
What will the training cover?
The training will cover all scopes of customer service delivery:
- Online customer service.
- Offline customer service.
- Customer management skills.
- Complaint management skills.
- Practical management skills.
- Practical demonstration | real case scenarios.
DATE: 17th – 18th November (1st session) || 24th – 25th November (2nd session)
TIME: 9am – 4pm daily || VENUE: E-learning center, Lagos.
Early bird fee: N10, 000 || Book your slot now and pay later
COURSE FEE INCLUDES:
- Training materials (writing,file,workbook)
- Statement of result
- File jacket
Early bird registration closes 31st October 2017 [Click here to pay online]
Chelsea Focus International Ltd
Access bank: 0022517360
Event Plus Ent, Concept Ltd
After payment, send pay details and your name to: email@example.com and via Whatsapp 0708 555 6666 for seat confirmation and other entitlement.