The 2nd and final diet for 2021 of professional certification in customer service by the West Africa Association of Customer Service Professionals [WAACSP] will hold in November.


Program: Basic Certification in Customer Service Skills

Certification by: West Africa Association of Customer Service Professionals [WAACSP].
Date: November 2021 [2 batches]
Batch 1 : Nov 18-20.
Batch 2: Nov 25-27.
Fee: N18,000 (excluding WAACSP membership fee)


The program for the diet will hold 100% ONLINE via The EmployMe e-school Learning Management System (LMS) for study materials, test and exams, while classes is via Zoom platform.

The bi-annual certification program is a professional training and certification curriculum of the West Africa Association of Customer Service professionals [WAACSP] for prospective customer service practitioners in the West African sub region.

Program online boarding and access to course modules, school portal and pre-program test opens November 3rd.

This diet will involve the following:

1. Pre-program test.

2. One week online module accessibility program.

3. In-class exercises, role plays, breakout sessions.

4. After-class test with result populated immediately and added on continuous assessment for certification.

5. On-boarding interactive WhatsApp group platform for mentoring by facilitators, networking with co-participants , job alerts and related industry news pre and post program.

6. Customer Relationship management tools training, online complaint resolution training with case scenarios and input methodology

Payment Details for Customer Service training and certification

Online Payment ( Instant Receipt and Portal Access)

Click HERE to make part or full payment

Bank deposit or transfer (Up to 24hrs delayed Receipt and Portal Access):

Account Name: Employme E-learning

Access Bank – 0106070151

After online payment you will receive your e-receipt, booking form and personal login details to the school portal.

If you paid Via Bank deposit or Transfer, CLICK HERE to upload a proof of payment in order to prepare your e-receipt and personal login details to the school portal.

Full Payment guarantees access to materials, pre class tests and post class tests

Endeavour to end 2021 with this career enhancing certification and prepare to improve your career net worth going into 2022, all WAACSP certification diet are limited by the associations approved number of participants, It promises to be a sell out , so make your choice and commit to it.

Our flexible payment options allows for interested participants to pre pay and book a slot.

Note: All EmployMe E-Learning program are primed to specific number of participants to allow for effective training impact and assimilation.
To pay in GHc or USD kindly chat +234 708 555 6666 on WhatsApp for mobile money payment details

There are also WhatsApp group platform for all our programs.

For further enquiry contact us via:

Call/chat: 0708 555 6666
Instagram: @employmeng
Twitter: @EmployMeNg

Facebook: Employme E-Learning

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